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1.8 Based on 35 reviews
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  • Customers like
    • Ordering was easy 2
    • Offered a small refund 2
    • That they kept in touch by email 1
  • Customers don't like
    • Non delivery of order 5
    • Delivery estimation was a lie inability to fix problem 4
    • Inability to fix the problem 4
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Ordered a wine gift and paid for overnight shipping. The order absolutely needed to arrive on time and it did not. May not arrive for another 3 days. I received n and every person invl ando help from the company or fed ex. All I got was my shipping refunded and "I'm sorry" from each person we spoke with. Over promised and under delivered, the absolute worst thing an online company can do to retain business. Needless to say we will not use or... Read more

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  • From mobile
  • Jun 17
  • #867237

I was worried about the gift basket i bought. But my husband was happy.

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I attempted to send a gift to a friend that required a signature upon delivery. I specified that it be delivered on a certain date after a specific time since they would not be arriving until that time frame. What does Gift Tree do? They attempt to deliver twice prior to my friends arrival, so my friend arrives to two missed delivery slips from Fed Ex. What a nice way to arrive to your bachelorette party! The third attempt who knows what... Read more

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paid for a gift fruit basket for our daughter's birthday. This was to have been sent to an apartment building with a doorman, so, there could have been no mistake or missed delivery. She never got it. They then said that the local company had confirmed delivery. False. It took 4 contacts to get them to say they would refund my money. I will make sure I get it, as this company is untrustworthy. Can't quite believe this but this is the second time... Read more

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I ordered a "better" level birthday bouquet in a mercury glass vase with a balloon for my best friend (the balloon would entertain her toddler!), who is over 8 months pregnant, for her 40th birthday because I had had a great experience with GiftTree in the past. After spending over $100, I expected that she'd receive what I ordered (within reason, as I understand that fresh flowers are what they are and that floral design is an art form,) and... Read more

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  • From mobile
  • May 31
  • #857559

Do not use, gift tree is a total rip off and scam. I wish I read the reviews before I wasted 100 dollars. This is false advertising and they should be sued.

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I have to work today, on my son's 20th birthday (5/31/16). So on 5/27/16, I ordered balloons and chocolate chip cookies (his fav!) to be delivered to our house instead. At 10am on delivery day, I get an email that says my order is on hold because they don't have the cookies to deliver because the vendors the work with locally don't have them. Are you serious? and they offered to replace it with a teddy bear (he's NOT 4!) or a box of chocolates... Read more

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I have to work today, on my son's 20th birthday (5/31/16). So on 5/27/16, I ordered balloons and chocolate chip cookies (his fav!) to be delivered to our house instead. At 10am on delivery day, I get an email that says my order is on hold because they don't have the cookies to deliver because the vendors the work with locally don't have them. Are you serious? and they offered to replace it with a teddy bear (he's NOT 4!) or a box of chocolates... Read more

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  • From mobile
  • May 25
  • #854371

WTH...The day before delivery..they email me saying they have no connections to local florists..mark my order as undeliverable? PISSED is putting it mild. I inform them they need to post their small lil areas they do have contacts in. BS

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So disappointed. I thought the great reviews would make GiftTree an even better choice than the typical Edible Arrangements or what have you, but it turned out completely unsalvageable. Their delivery was definitely on time as scheduled, but when my mom opened it, all of the fruit was rotten/spoiled. My mom is a very traditional person with many of her Asian immigrant experiences still a prominent part of her life, which leads the way to... Read more

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