filters
state:
Show
city:
Show
product:
Show
I purchased a last minute gift basket that was supposed to be delivered to my husband at work because I did not purchase a gift for him. Anyone in this situation go somewhere else! Everything I read leaded me to think it would be delivered to him today, but it was not....
Read more
#1140668
ORDER ID: 17024-bgif-2436.1 I ordered this for 1st Nov - Wednesday, but not delivered as of now... there is no exact information. Not happy with the overall experience, I tried contact with the support services, but no proper response. if it cant deliver on the...
Read more
GTBiz
GTBiz
Gifttree Verified Representative

Hi Jagadeep,Thank you again for speaking with me! I was thrilled to hear how well the gift was received and enjoyed. I'm terribly sorry again for the gift not arriving on th...

2.0
I liked
  • Product
I didn't like
  • Delivery and customer services
#1125084
Gifttree - Terrible service, embarrassing product!
Gifttree - Terrible service, embarrassing product!
Gifttree provides terrible service and a completely embarrassing product! I wish I had read the reviews before ordering flowers for my mom's birthday through this company! I paid extra to have a flower arrangement delivered to my mom's office building by 2 pm on a...
Read more
GTBiz
GTBiz
Gifttree Verified Representative

Hi Elizabeth,We appreciate you shopping with us, and giving us your business. I see this experience has been a great letdown, and I can't say that I would feel any different i...

Gifttree - Poor customer relations

Gifttree
#1133936
1.0
Details
They do not bundle ship. Each item is separate cost. Customer service admits they have received many complaints but nothing changes. Not only is this costly for consumers but leaves a large carbon footprint. I suppose the company doesn’t care that they lose a huge percentage of business.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Gifttree Customer Care Review

Gifttree
#976151
1.6
Details
Company is a joke. Overpriced and customer service is a joke. No refund only company gift card. If I don't like the merchandise why would I order something else. When you see this place online delete delete and block it from your browser. Stuck with a cheap non returnable piece of $&?!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Style and Design
Turnaround Time
Value for money
Website

Gifttree Harvest Fruit And Snacks Sampler Gift Basket Review

Gifttree
#947536
1.5
Details
My dear friend had a heart attack and I wanted to send her a healthy bit different food gift so I ordered an expensive fruit basket. The fruit was bad. An orange was shriveled and apples were bruised. They made us send a picture before they would give even partial credit for the bad order I will never use them again they did not even apologize!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Gifttree Gift Basket Review

Gifttree
#867237
5.0
Details
I was worried about the gift basket i bought. But my husband was happy.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
This company's website clearly states they have a 100% guarantee. If the receiver is unhappy, they will 100% guarantee to make the person happy. I was unhappy as the receiver of a gift, called them, they refused utterly to exchange because it was personalized. This is...
Read more
GTBiz
GTBiz
Gifttree Verified Representative

Dear HV,Thank you for your review and feedback! I am saddened to see that the item picked out for you is unable to be put to good use. I would love to extend a gift card to ...

#1096426
I understand that products delivered will not be 100% exact as advertised, but that the floral arrangement received looked like a $10 bouquet bought at a supermarket with a $2.00 very ugly vase that it was put together in less than a minute... I was buying this...
Read more
GTBiz
GTBiz
Gifttree Verified Representative

Thank you for your time today and allowing me the opportunity to assist with these concerns. I am truly sorry again for the liberties that were taken that led to this arrange...

2.0
#1094013
Gifttree - DO NOT ORDER FROM THEIR SITE! THEY ARE LIARS!
A crucial flower delivery that was to have been made today, May 30, 2017 was not done. The order was placed and paid for online at 7AM PT for guaranteed same day delivery. The first issue was the surprise addition of a ridiculous $16.95 service fee. After paying for...
Read more
GTBiz
GTBiz
Gifttree Verified Representative

Dear Jessica,I was surprised and saddened to see this review after my follow up to you on this delivery. I can definitely appreciate how upsetting the experience was for you,...

#1054187
I ordered a flower arrangement for my boyfriend's mother for Mother's Day- whom I have yet to meet. I live in California and she lives in Mississippi so I decided to try out this site. I was told it would be delivered on Monday (the day after Mother's Day) and although...
Read more
GTBiz
GTBiz
Gifttree Verified Representative

Thank you for reaching out regarding your recent experience. I was saddened to see that we let you down so greatly, and I'd love to look into your order and assist from here!...

#1047991
What Gift Tree did to me is called "bait and switch". Charged me top dollar for beautiful flower arrangement that they displayed on a website picture. Sent me email that gift is scheduled for delivery and then at the last moment informed me that flowers are not...
Read more
GTBiz
GTBiz
Gifttree Verified Representative

We appreciate you shopping with us, and giving us your business. I see this experience was not as pleasant as we had hoped, and I wanted to personally apologize for letting yo...

1.0
#1047315
I ordered flowers through here for mother's day. I get a phone call the day they are suppose to be delivered saying that all the local florists are overbooked!!! So then no gift for my mom who is a few hours away from me. They offered to exchange it for a shipped gift....
Read more
GTBiz
GTBiz
Gifttree Verified Representative

We appreciate you shopping with us, and giving us your business. I see this experience was not as pleasant as we had hoped, and I wanted to personally apologize for this resul...

#1046432
Gifttree - Gift for my mom
After reading all the bad reviews, I felt that I needed to post my womderful review about the basket I just had delivered to my mom for Mothers Day. She had to leave unexpectedly for a family emergency and I found out Wednesday May 10, that she would not be home for...
Read more
GTBiz
GTBiz
Gifttree Verified Representative

Thank you for your wonderful comments! We love to see such great experiences from our customers and look forward to many more happy occasions with you! Best Regards,Sara

5.0
#1046360