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Gifttree - Terrible service, embarrassing product!
Gifttree - Terrible service, embarrassing product!
Gifttree provides terrible service and a completely embarrassing product! I wish I had read the reviews before ordering flowers for my mom's birthday through this company! I paid extra to have a flower arrangement delivered to my mom's office building by 2 pm on a...
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GTBiz
GTBiz
Gifttree Verified Representative

Hi Elizabeth,We appreciate you shopping with us, and giving us your business. I see this experience has been a great letdown, and I can't say that I would feel any different i...

This company's website clearly states they have a 100% guarantee. If the receiver is unhappy, they will 100% guarantee to make the person happy. I was unhappy as the receiver of a gift, called them, they refused utterly to exchange because it was personalized. This is...
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GTBiz
GTBiz
Gifttree Verified Representative

Dear HV,Thank you for your review and feedback! I am saddened to see that the item picked out for you is unable to be put to good use. I would love to extend a gift card to ...

#1096426
I understand that products delivered will not be 100% exact as advertised, but that the floral arrangement received looked like a $10 bouquet bought at a supermarket with a $2.00 very ugly vase that it was put together in less than a minute... I was buying this...
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GTBiz
GTBiz
Gifttree Verified Representative

Thank you for your time today and allowing me the opportunity to assist with these concerns. I am truly sorry again for the liberties that were taken that led to this arrange...

2.0
#1094013
Gifttree - DO NOT ORDER FROM THEIR SITE! THEY ARE LIARS!
A crucial flower delivery that was to have been made today, May 30, 2017 was not done. The order was placed and paid for online at 7AM PT for guaranteed same day delivery. The first issue was the surprise addition of a ridiculous $16.95 service fee. After paying for...
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GTBiz
GTBiz
Gifttree Verified Representative

Dear Jessica,I was surprised and saddened to see this review after my follow up to you on this delivery. I can definitely appreciate how upsetting the experience was for you,...

#1054187

I ordered a flower arrangement for my boyfriend's mother for Mother's Day- whom I have yet to meet. I live in California and she lives in Mississippi so I decided to try out this site. I was told it would be delivered on Monday (the day after Mother's Day) and although...
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GTBiz
GTBiz
Gifttree Verified Representative

Thank you for reaching out regarding your recent experience. I was saddened to see that we let you down so greatly, and I'd love to look into your order and assist from here!...

#1047991
What Gift Tree did to me is called "bait and switch". Charged me top dollar for beautiful flower arrangement that they displayed on a website picture. Sent me email that gift is scheduled for delivery and then at the last moment informed me that flowers are not...
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GTBiz
GTBiz
Gifttree Verified Representative

We appreciate you shopping with us, and giving us your business. I see this experience was not as pleasant as we had hoped, and I wanted to personally apologize for letting yo...

1.0
#1047315

I ordered flowers through here for mother's day. I get a phone call the day they are suppose to be delivered saying that all the local florists are overbooked!!! So then no gift for my mom who is a few hours away from me. They offered to exchange it for a shipped gift....
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GTBiz
GTBiz
Gifttree Verified Representative

We appreciate you shopping with us, and giving us your business. I see this experience was not as pleasant as we had hoped, and I wanted to personally apologize for this resul...

#1046432
Gifttree - Gift for my mom
After reading all the bad reviews, I felt that I needed to post my womderful review about the basket I just had delivered to my mom for Mothers Day. She had to leave unexpectedly for a family emergency and I found out Wednesday May 10, that she would not be home for...
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GTBiz
GTBiz
Gifttree Verified Representative

Thank you for your wonderful comments! We love to see such great experiences from our customers and look forward to many more happy occasions with you! Best Regards,Sara

5.0
#1046360
The day before Easter, I ordered a same day fruit gift basket through their company, got an order receipt, THEN a phone call hours later that they were NO LONGER making the gift baskets that I ordered and then tried to "replace" them with flowers. I did NOT order...
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GTBiz
GTBiz
Gifttree Verified Representative

Dear CD,First and foremost, I am truly sorry that the gift basket to your loved ones was unavailable to be delivered today. We take responsibility for being unable to fulfill ...

Anonymous
Anonymous

"So you can only imagine the family drama this is going to create."If your family is so sad and pathetic that this will create drama, not getting a fruit basket is the least o...

Featured

Gifttree - Fruit basket was pathetic
Gifttree - Fruit basket was pathetic
I spent $80 on a fruit basket for my daughter and what arrived looked nothing like the picture. The basket was pathetic and the amount of fruit came no where close to the picture in the order form. I enclosed two photos below. The white basket was what arrived and the...
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GTBiz
GTBiz
Gifttree Verified Representative

First and foremost, I am truly sorry that we let you down on this delivery. I am the Customer Service Manager here at GiftTree and it saddens me greatly to see that this bask...

1.5
I liked
  • Deliver was fine
I didn't like
  • End product
#1025747