Terrible company! I ordered a champagne hamper for a 5th anniversary present and it arrived 4 days late despite an overnight shipping charge. No one bothered calling to inform us of the day. Do not bother ordering anything from this website. Not trustworthy AT ALL!!Read more
ordered personalized wine and box for an engagement party earlier this week. It was set for delivery Friday so I could have it ready for Saturday afternoon. I TOOK OFF WORK ALL DAY. The delivery driver NEVER KNOCKED OR RANG THE BELL (I was in the living room the...Read more
The price looked reasonable at first, but after you enter in the card, the recipient's address, your address, your delivery date, etc.., then they have the mysterious service charge. What is this charge? Why is it not included up front? Oh, if it's a delivery charge,...Read more
I didn't like
- Service charge
I purchased a last minute gift basket that was supposed to be delivered to my husband at work because I did not purchase a gift for him. Anyone in this situation go somewhere else! Everything I read leaded me to think it would be delivered to him today, but it was not....Read more
Gifttree - Poor customer relations
They do not bundle ship. Each item is separate cost. Customer service admits they have received many complaints but nothing changes. Not only is this costly for consumers but leaves a large carbon footprint. I suppose the company doesn’t care that they lose a huge percentage of business.
ORDER ID: 17024-bgif-2436.1 I ordered this for 1st Nov - Wednesday, but not delivered as of now... there is no exact information. Not happy with the overall experience, I tried contact with the support services, but no proper response. if it cant deliver on the...Read more
I didn't like
- Delivery and customer services
Gifttree provides terrible service and a completely embarrassing product! I wish I had read the reviews before ordering flowers for my mom's birthday through this company! I paid extra to have a flower arrangement delivered to my mom's office building by 2 pm on a...Read more
This company's website clearly states they have a 100% guarantee. If the receiver is unhappy, they will 100% guarantee to make the person happy. I was unhappy as the receiver of a gift, called them, they refused utterly to exchange because it was personalized. This is...Read more
I understand that products delivered will not be 100% exact as advertised, but that the floral arrangement received looked like a $10 bouquet bought at a supermarket with a $2.00 very ugly vase that it was put together in less than a minute... I was buying this...Read more
A crucial flower delivery that was to have been made today, May 30, 2017 was not done. The order was placed and paid for online at 7AM PT for guaranteed same day delivery. The first issue was the surprise addition of a ridiculous $16.95 service fee. After paying for...Read more
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