DO NOT USE GIFTTREE.COM SERVICES AS THEY LIE ABOUT AVAILABLE NEXT DAY DELIVERY. (And who knows what else).
After a dear friend in the family passed away, I was online searching for a suitable flower arrangement. I am currently working on a ship in Europe and since there was no way to call, I went on the online chat to double check that although it was Saturday afternoon, that the bouquet would make it there on Sunday. I gave the funeral home address and they ASSURED me that it would be there. That the funeral services take a high priority.
I just received an email this afternoon that it never made it and the company will give me a call "at their leisure".
This is pure bull. IF YOU CAN'T GUARANTEE ME THAT IT WOULD BE THERE, TELL ME. DON'T LIE ABOUT IT.
Thank you for ruining my gesture in a time of sorrow.
Let others be aware and use a better florist. One that doesn't lie.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
What I liked
What I disliked
- Non delivery of order
- Inability to fix the problem
- Being lied to
- Reason of review:
- Lied to about delivery
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Gifttree Funeral Flowers
- Review category
- Flowers / Florist
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