Product: Gifttree Gift Basket Clear all filters (0 of 17 reviews match)
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I had a basket sent to my son after surgery ... something fun and healthy. I paid a service charge for a weekend delivery. I received an email that the gift had been hand delivered to the recipient. Thought it was strange that I did not hear anything from my son since...
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Product
Gifttree Gift Basket
I didn't like
  • Timeliness of the delivery
  • Misinformation on website
#1422218
This is a corrupt and misleading company. They promise delivery using local vendors. The local vendors cannot provide what gift tree promises. By no means should you use them. They lie on their website. Call a local vendor to be sure. Do not use these people. They...
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Product
Gifttree Gift Basket
#1384204
I have worked with gift tree for many years and their customer service is amazing! If they ever had a problem with my order they would contact me right away. Their baskets for shipping arrive very professional with it's own pair of scissors which I thought was an...
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GiftTreeCares
GiftTreeCares
GiftTree Verified Representative

Thank you so much for taking the time to write about your experiences with our Customer Service team!! We are thrilled to hear how loved these personal touches to the gift are...

Product
Gifttree Gift Basket
#1270938
The container that is mostly all cardboard was nice, but there is no depth to the basket. I also never received by gift certificate after I complained and the site says 100 percent customer satisfaction. I am not a picky person but I think if you are going to charge for gourmet the food...
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GiftTreeCares
GiftTreeCares
GiftTree Verified Representative

I'm very sorry that the goodies received were found to be inedible! We take this matter very seriously as we specialize in fine quality foods and wines and delivering a WOW ex...

Product
Gifttree Gift Basket
#1166369
Featured
GiftTree - Fruit basket was pathetic
GiftTree - Fruit basket was pathetic
I spent $80 on a fruit basket for my daughter and what arrived looked nothing like the picture.The basket was pathetic and the amount of fruit came no where close to the picture in the order form. I enclosed two photos below. The white basket was what arrived and the...
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GiftTreeCares
GiftTreeCares
GiftTree Verified Representative

First and foremost, I am truly sorry that we let you down on this delivery. I am the Customer Service Manager here at GiftTree and it saddens me greatly to see that this bask...

1.5
Product
Gifttree Gift Basket
I liked
  • Deliver was fine
I didn't like
  • End product
#1025747
I was contacted from Elisha Nelson who ask if I was going to send a basket this year, when i said maybe, she offered to send me a 20% off coupon.When I used the link, the basket I sent the year before was not discounted ! I called ,they told me it is selected items...
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2.4
Product
Gifttree Gift Basket
I didn't like
  • Being lied to
#961698
I ordered a $160 gift basket for my mom's birthday which is essentially a champagne bottle with a fruit basket and other snacks. I made sure to ask if the fruits would be fresh along with the snacks and the lady on the phone said "yes, they always deliver it fresh!" ...
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1.0
Product
Gifttree Gift Basket
#960312
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Gifttree Gift Basket Review

I was worried about the gift basket i bought. But my husband was happy.
5.0
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Product
Gifttree Gift Basket
#867237
GiftTree - I do not recommend them at all
Wow, I really wish I would have read these reviews prior to placing my order at GiftTree. I cannot believe that this company is still in business. After a botched delivery...to add insult to injury, the quality was so cheap and looked nothing like the picture. The...
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1.0
Product
Gifttree Gift Basket
I didn't like
  • Poor customer service and misinformation on website
#821649
I ordered two baskets for my kids to be delivered the confirmation email stated on Wednesday. One child got his but the other did not. I called at 5:15 the girl was so unprofessional stating oh that is weird. Stated it would be there by 6. I called back at 7 no...
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Product
Gifttree Gift Basket
I didn't like
  • Poor customer service and delivery issue
#818947