Gifttree - Order complete different than what was on site
I was so disappointed this week when I ordered a "Simply Delicious Fruit and Gourmet" basket as a gift.What the recipient received was an old wooden drawer (not a wicker basket like described and pictured on their site) filled with pasta, chips, pretzels and olives.
There wasn't a single piece of fruit included even though their description on the site was a "basket of fruit that is...accented with gourmet snacks". The presentation seemed very old and outdated. Feel very mislead and disappointed.
Just called their customer service number which states that they are open on weekdays from 5AM to 9PM PT.
It's now a little after 6PM PT and I get a recording that they are closed.
This reviewer shared experience about not as described and wants this business to issue a full refund as the author lost $77. The author is overall dissatisfied with Gifttree and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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