GiftTree - Order complete different than what was on site

I was so disappointed this week when I ordered a "Simply Delicious Fruit and Gourmet" basket as a gift.What the recipient received was an old wooden drawer (not a wicker basket like described and pictured on their site) filled with pasta, chips, pretzels and olives.

There wasn't a single piece of fruit included even though their description on the site was a "basket of fruit that is...accented with gourmet snacks". The presentation seemed very old and outdated. Feel very mislead and disappointed.

Just called their customer service number which states that they are open on weekdays from 5AM to 9PM PT.

It's now a little after 6PM PT and I get a recording that they are closed.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Advertised vs Delivered
Delivery Service

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Gifttree Simply Delicious Fruit And Gourmet
Review category
review #730340

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