filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

I'M HURT, DISAPPOINTED AND MAD!!!! SHAME ON GIFTTREE. I ordered a Orchard Fruit Basket for my Dad for Fathers Day and they sent my Dad this horrible piece of CRAP!!! I paid almost $80.00 for that fruit basket and they have the nerve to bring my Dad 3 apples, some misc items from the DollarTree and some sunflower seeds!!! REALLY??? ARE THEY SERIOUS!! What is Nutty Buddy, candy, crackers, sunflower seeds doing in what's suppose to be an all fruit gourmet "Fruit Basket"? Then cover up sloppyness with a tired looking red Christmas bow. My 5 year old could do better then this! You really thought it was cool to send my father a leftover Easterbasket from the Dollar store.Then add insult to injury I am still fighting to get my Refund. I'm FURIOUS!! They RUINED MY FATHER'S DAY SURPRISE. I called them several times was told they would issue me a refund and would have the basket picked up my Dad waits all day its Fathers Day Weekend noone shows up. I should not have to beg them to come get their deplorable representation of what should have been a Orchard Fruit basket. This is bad business, bait and switch..they are scam artist DO NOT BUY FROM THEM and I JUST WANT MY MONEY REFUNDED..ASAP!!!
I had a basket sent to my son after surgery ... something fun and healthy. I paid a service charge for a weekend delivery. I received an email that the gift had been hand delivered to the recipient. Thought it was strange that I did not hear anything from my son since...
Read more
Company wrote 0 private or public responses to the review from Dec 12.
I didn't like
  • Misinformation on website
  • Timeliness of the delivery
#1422218
GiftTree - Pictures are not what you get
We ordered the Good as Gold gift basket for our boss. First of all it was late by one day... not good. Second it was a joke the size of what was received in comparison to what the picture was. I was so embarrassed to give it to our boss. This was $80 with delivery fee...
Read more
Company wrote 0 private or public responses to the review from Dec 03.
1.0
#1413840
This is a corrupt and misleading company. They promise delivery using local vendors. The local vendors cannot provide what gift tree promises. By no means should you use them. They lie on their website. Call a local vendor to be sure. Do not use these people. They...
Read more
Company wrote 0 private or public responses to the review from Oct 17.
#1384204
Wanted to get something other than flowers delivered to my Mom for her Birthday. Ordered online at GiftTree about 10 am for a SAME DAY DELIVERY (I wanted the fruit fresh for her). At 10.30 am, GiftTree.com emailed a confirmation that the order was in process and...
Read more
Company wrote 1 public responses to the review from Jul 18.
GiftTreeCares
GiftTreeCares
GiftTree Verified Representative

I'm so sorry that this was such an awful experience! Your mother's birthday is definitely a special occasion and we are not happy until this is made right. Please reach us at ...

I have worked with gift tree for many years and their customer service is amazing! If they ever had a problem with my order they would contact me right away. Their baskets for shipping arrive very professional with it's own pair of scissors which I thought was an...
Read more
Company wrote 1 public responses to the review from Jun 03.
GiftTreeCares
GiftTreeCares
GiftTree Verified Representative

Thank you so much for taking the time to write about your experiences with our Customer Service team!! We are thrilled to hear how loved these personal touches to the gift are...

#1270938
I ordered a sympathy basked on April 4th, the same day I requested to cancel (not even 5 hours later) 1st Chat: was informed since the product has shipped, they cannot cancel BUT they can request a return, ONCE the basket has is in a returned status THEN I can be...
Read more
Company wrote 0 private or public responses to the review from May 09.
1StopCares
1StopCares

Hi BewilderedPuffin,I'm so very sorry for the lack of solid information provided when reaching out to our Customer Care team. You're absolutely right, you should be provided w...

1.8
#1251855
This company advertise classy gifts & deliver such embarrassing garbage. These .99 items cost $100.00. What a scam.
Read more
Company wrote 0 private and 1 public responses to the review from Mar 13.
GiftTreeCares
GiftTreeCares
GiftTree Verified Representative

I'm very sorry this was the condition your gift was received in. These are definitely not gourmet quality and unacceptable to us as well! Please don't ever hesitate to reach u...

#1209833
GiftTree - Horrible Company
GiftTree - Horrible Company
We ordered a nice $90.00 fruit basket and they sent a very small basket with a giant pineapple in the middle to take up space and several pieces of fruit around it! They offered to only refund about $24.00 and a small gift card for future orders! All we wanted was that...
Read more
Company wrote 0 private and 1 public responses to the review from Mar 10.
GiftTreeCares
GiftTreeCares
GiftTree Verified Representative

Thank you again for allowing us to rectify this awful situation! We are not happy until you are and are thrilled to hear how well the replacement was received.Please don't eve...

Anonymous
Smitty

The problem isn't the "moment" ; it's the product - $12 bucks worth of fruit and a $1 basket do not a $90 value make.Your only option would have been to return it untouched ; ...

1.8
#1207201
I placed an order for delivery to a local hospital. I received a phone call at 2:45 pm the day it was to be delivered, but no message was left. After checking my e mail I found a message saying they had been unable to find a florist to deliver, so they had rescheduled...
Read more
Company wrote 1 public responses to the review from Feb 14.
GiftTreeCares
GiftTreeCares
GiftTree Verified Representative

I'm very sorry for the delay encountered with your order. It is absolutely unacceptable to us as well and we are not happy unless you are! Please don't ever hesitate to reach ...

2.2
#1189825

Contact GiftTree

Mailing Address:
GiftTree
1800 W. Fourth Plain Blvd. Suite 120-B
Vancouver, Washington 98660
United States
Phone:
(800) 379-4065
More

Similar to GiftTree

Resolved
GiftTree - An total embarrassment! Bad impact! Don't use this company!
GiftTree - An total embarrassment! Bad impact! Don't use this company!
I wanted to send my sister a small but really nice flower arrangement to her office on her birthday to make her feel special and cared for across the distance. I made the mistake of trying to support this company instead on one of the ones I usually use (e.g. FTD) to...
Read more
Company wrote 0 private or public responses to the review from Jan 25.
2.2
#1176375