I placed an order for delivery to a local hospital. I received a phone call at 2:45 pm the day it was to be delivered, but no message was left. After checking my e mail I found a message saying they had been unable to find a florist to deliver, so they had rescheduled...Read more
I wanted to send my sister a small but really nice flower arrangement to her office on her birthday to make her feel special and cared for across the distance. I made the mistake of trying to support this company instead on one of the ones I usually use (e.g. FTD) to...Read more
The basket appears to be great but then you only receive 2 caramels, 2 chocolates, small bag of pretzels. It is very expensive for what you get. Customer service will only give gift certificate as a refund. Pretzels and popcorn were inedible. Lemon candy was all stock...Read more
Gifttree - Horrible
Warning!!! Do Not order from this company. I placed an order for same day delivery to a hotel. The order never reached the intended recipient. customer service is bad, some of the worst interactions I had ever come across. I asked to speak to a supervisor and so conveniently, there aren't any available. I will file with BBB and deny charges with my credit card company
GiftTree.com should be GiftTree.CON....Terrible Service
Terrible company! I ordered a champagne hamper for a 5th anniversary present and it arrived 4 days late despite an overnight shipping charge. No one bothered calling to inform us of the day. Do not bother ordering anything from this website. Not trustworthy AT ALL!!
ordered personalized wine and box for an engagement party earlier this week. It was set for delivery Friday so I could have it ready for Saturday afternoon. I TOOK OFF WORK ALL DAY. The delivery driver NEVER KNOCKED OR RANG THE BELL (I was in the living room the...Read more
I didn't like
- Non delivery of order
- Failed to deliver product and were extremely unprofessional
- Timeliness of the delivery
The price looked reasonable at first, but after you enter in the card, the recipient's address, your address, your delivery date, etc.., then they have the mysterious service charge. What is this charge? Why is it not included up front? Oh, if it's a delivery charge,...Read more
I didn't like
- Service charge
I purchased a last minute gift basket that was supposed to be delivered to my husband at work because I did not purchase a gift for him. Anyone in this situation go somewhere else! Everything I read leaded me to think it would be delivered to him today, but it was not....Read more
Gifttree - Poor customer relations
They do not bundle ship. Each item is separate cost. Customer service admits they have received many complaints but nothing changes. Not only is this costly for consumers but leaves a large carbon footprint. I suppose the company doesn’t care that they lose a huge percentage of business.
ORDER ID: 17024-bgif-2436.1 I ordered this for 1st Nov - Wednesday, but not delivered as of now... there is no exact information. Not happy with the overall experience, I tried contact with the support services, but no proper response. if it cant deliver on the...Read more
I didn't like
- Delivery and customer services
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