Customer to pay for it. Awful company. ***. They don't care about making it right even when they blatantly make an error. Besides the fact that my son has no gift for Christmas, the aggravation factor is off the chart. They did not tell me when I ordered that someone...Read more
I didn't like
- No interest in customer satisfaction
Ordered and paid 30 days before christmas. Was contacted 3 days before christmas and was told that they were out of stock and to order a substitute. Went to order a substitute and they were out of stock, What a Joke ! I demanded a refund. I inquired with the customer...Read more
I ordered the item a month ago for a specific delivery date of Dec 19 and on the day of deliver, send you an email saying your item wont be delivered until dec 21. Specifically ordered the item in advance so that it can be delivered on that specific day, But no, not...Read more
Gifttree Gift Basket Review
Ordered $100 gift that was supposed to arrive yesterday (I paid an extra $20 to make sure it would be delivered yesterday). My Dad still hasn't received his gift and I'm worried he might not get it at all now.
Gifttree - Review about Gift Card
Don't waste your money! When you complain and want a refund they'll just give you a gift card and its so bad you will never use that gift card.
Gifttree - Review about Rotten Fruit Delivery
The basket was not delivered on the day I was told it was delived the next day. When I spoke to them they said the deliver person tried calling and left a note at my door and this was UNTRUE ! The fruit was in such bad shape, a very ugly arrangement . Do not waste your money.
After ordering fro gift tree successfully the past 2 holiday seasons, u will never order from them again. In placing an order for an item in the categlog for 109.95 the order posted for 119.95 with a mandatory overnight deliver of an additional 35.95. However there was...Read more
It sounds like I had the same problem as everyone else. I ordered a personalized baby gift which was to be sent to the hospital. As soon as I submitted my order I got an email that said there may be problems delivering to hospitals as their orders go through the...Read more
I ordered a fruit basket for my wife's birthday. The day of the birthday at 4:00 pm I get an email saying they can not find a person to deliver the basket. This company is a joke, choose anybody but them for fruits or flowers. I have the email where they said ordered...Read more
I didn't like
- Poor customer service and delivery issue
I was contacted from Elisha Nelson who ask if I was going to send a basket this year, when i said maybe, she offered to send me a 20% off coupon. When I used the link, the basket I sent the year before was not discounted ! I called ,they told me it is selected items...Read more
I didn't like
- Being lied to
I ordered a $160 gift basket for my mom's birthday which is essentially a champagne bottle with a fruit basket and other snacks. I made sure to ask if the fruits would be fresh along with the snacks and the lady on the phone said "yes, they always deliver it fresh!" ...Read more
michael: I am extrememly upset.. michael: this order shows it was processed on Sat, 11/12 the delivery did not occur until Sun 11/13 - after the event and mid day. We paid high price for this service and it did not happen. We want atleast 1/2 of the cost refunded. Our...Read more
I added a bottle of wine and some chocolates to my order, and no details were given as to what brand of wine/chocolates would be delivered. I was charged $40 for a $5 bottle of wine, and $15 for $3 Trader Joe's truffles. I expect them to make a profit, but $40 for a...Read more
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