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I ordered a flower arrangement for my boyfriend's mother for Mother's Day- whom I have yet to meet. I live in California and she lives in Mississippi so I decided to try out this site. I was told it would be delivered on Monday (the day after Mother's Day) and although...
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GiftTreeCares
GTBiz
Gifttree Verified Representative

Thank you for reaching out regarding your recent experience. I was saddened to see that we let you down so greatly, and I'd love to look into your order and assist from here!...

#1047991
What Gift Tree did to me is called "bait and switch". Charged me top dollar for beautiful flower arrangement that they displayed on a website picture. Sent me email that gift is scheduled for delivery and then at the last moment informed me that flowers are not...
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GiftTreeCares
GTBiz
Gifttree Verified Representative

We appreciate you shopping with us, and giving us your business. I see this experience was not as pleasant as we had hoped, and I wanted to personally apologize for letting yo...

1.0
#1047315

I ordered flowers through here for mother's day. I get a phone call the day they are suppose to be delivered saying that all the local florists are overbooked!!! So then no gift for my mom who is a few hours away from me. They offered to exchange it for a shipped gift....
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GiftTreeCares
GTBiz
Gifttree Verified Representative

We appreciate you shopping with us, and giving us your business. I see this experience was not as pleasant as we had hoped, and I wanted to personally apologize for this resul...

#1046432
Gifttree - Gift for my mom
After reading all the bad reviews, I felt that I needed to post my womderful review about the basket I just had delivered to my mom for Mothers Day. She had to leave unexpectedly for a family emergency and I found out Wednesday May 10, that she would not be home for...
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GiftTreeCares
GTBiz
Gifttree Verified Representative

Thank you for your wonderful comments! We love to see such great experiences from our customers and look forward to many more happy occasions with you! Best Regards,Sara

5.0
#1046360
The day before Easter, I ordered a same day fruit gift basket through their company, got an order receipt, THEN a phone call hours later that they were NO LONGER making the gift baskets that I ordered and then tried to "replace" them with flowers. I did NOT order...
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GiftTreeCares
GTBiz
Gifttree Verified Representative

Dear CD,First and foremost, I am truly sorry that the gift basket to your loved ones was unavailable to be delivered today. We take responsibility for being unable to fulfill ...

Anonymous
Anonymous

"So you can only imagine the family drama this is going to create."If your family is so sad and pathetic that this will create drama, not getting a fruit basket is the least o...

Featured

Gifttree - Fruit basket was pathetic
Gifttree - Fruit basket was pathetic
I spent $80 on a fruit basket for my daughter and what arrived looked nothing like the picture. The basket was pathetic and the amount of fruit came no where close to the picture in the order form. I enclosed two photos below. The white basket was what arrived and the...
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GiftTreeCares
GTBiz
Gifttree Verified Representative

First and foremost, I am truly sorry that we let you down on this delivery. I am the Customer Service Manager here at GiftTree and it saddens me greatly to see that this bask...

1.5
I liked
  • Deliver was fine
I didn't like
  • End product
#1025747
Wish I had read the reviews before ordering!! I needed flowers and champagne sent to friends in Nashville who were getting married. The delivery was for the next day....I didn't receive a confirmation email and called today to find out what happened....they said,...
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GiftTreeCares
GTBiz
Gifttree Verified Representative

First and foremost, I am truly sorry that we let you down on this special occasion. I am the Customer Service Manager here at GiftTree and it saddens me deeply to know that y...

#1021634
My daughter ordered flowers for my birthday. When calling to find out status (nobody called), she was told they could not find address (new development). She was informed I would be called the next day to give directions and redeliver flowers. When I called late...
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GiftTreeCares
GTBiz
Gifttree Verified Representative

I see this experience was not as pleasant as we had hoped, and I wanted to personally apologize for this not going well. I do see the refund was processed as requested, and I ...

Anonymous
Jeanette Smith

I contacted Gift Tree and never heard anything back regarding the lack of delivery, an apology...o NOTHING. I am very disappointed in their customer service and lack of follo...

#1027485
Just to worn anyone for next year. Ordered valentines day flowers ahead of time from this company. Never even showed up. Called them 5 times trying to figure out what happened. They couldn't give me a legit answer other than, "we don't know". Don't waste your time if...
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GiftTreeCares
GTBiz
Gifttree Verified Representative

First and foremost, I am truly sorry that we let you down on this delivery. I am the Customer Service Manager here at GiftTree and it saddens me greatly to see that you left ...

#1008368
Gifttree - Flowers Review
Gifttree - Flowers Review
Gifttree - Flowers Review
My husband bought me 2 dozen flowers for my birthday. $131.00 total Day two these roses began to wilt and head south. I called the company and was told they could not tell me who was the florist they used in the Phoenix area, ( gift tree is in Washington State). The...
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GiftTreeCares
GTBiz
Gifttree Verified Representative

First and foremost, I am truly sorry that we let you down on this delivery. I am the Customer Service Manager here at GiftTree and it saddens me greatly to see that you left ...

1.0
#991455